Letter To Our Customers
A message regarding COVID19 from Custom Maids Inc.
We have been monitoring the Coronavirus carefully, and prior to the increase in cases, we began taking precautions, such as the use of 70% alcohol-based hand sanitizer, limiting physical contact (ie handshaking), sterilizing our equipment, vehicles, etc. We take our role in the community seriously and try to make every effort to ensure our customers are taken care of but also that our staff and team members are safe as we enter our customers homes and businesses.
It is imperative that we begin to implement additional precautions for the safety of our community, staff and customers:
1.) If you are sick or have been exposed to the Coronavirus, please call to postpone or cancel your appointment by calling us right away!
2.) Please avoid physical contact with our cleaning members during the time of the appointment. We will greet you with a warm smile, but not a handshake at this time.
3.) Please wash your hands with soap and water for 20 seconds prior to our arrival for our scheduled appointment. With your permission, our cleaning team will wash their hands as well. Please instruct them to do so, otherwise they will use company-provided hand sanitizer.
4.) Each team member has been advised to carry hand sanitizer (over 70% alcohol) as well as sanitary wipes in an effort to minimize risk. Masks can be utilized upon request, however the CDC does not recommend masks for healthy individuals. Masks are only recommended for those that are sick.
5.) If a cleaning member is sick, they will be asked to stay home and get well; therefore, we ask for your patience and understanding in case an appointment must be rescheduled.
We thank you in advance for your patience during this most challenging and unprecedented time.
Your friends over at Custom Maids Inc.